Privacy Policy
Effective Date: May 2026
Who We Are
The Ordinary PK ("we," "our," or "us") operates the website theordinarypk.pk. We are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When interacting with our website, you may provide:
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
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Order Information
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Customer Service Communications
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Product Reviews and Feedback
Information Collected Automatically
When you browse our website, we may automatically collect:
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IP Address
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Browser Type and Version
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Device Information
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Pages Visited
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Time Spent on Website
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Referral Sources
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Approximate Geographic Location
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Arrange product delivery
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Provide customer support
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Communicate order updates
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Improve website functionality
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Personalize user experience
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Detect and prevent fraud
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Send promotional offers and newsletters (with your consent)
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Comply with legal and regulatory obligations
Cookies and Similar Technologies
We use cookies and related technologies to:
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Remember your preferences
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Improve website performance
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Analyze visitor behavior
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Enhance shopping functionality
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Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers including:
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Courier and delivery partners
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Payment service providers
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Website hosting providers
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Analytics and marketing platforms
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Legal or regulatory authorities when required by law
Data Security
We implement industry-standard security measures, including:
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Secure website encryption (SSL)
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Restricted access to customer information
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Secure payment processing
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Regular security monitoring
While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Update your account details
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Request deletion of personal data where legally permitted
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Opt out of marketing communications
To exercise your rights, please contact us using the details below.
Email Communications
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our emails. Transactional communications such as order confirmations and shipping notifications will continue to be sent when necessary.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Data Retention
We retain customer information only for as long as necessary to:
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Complete transactions
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Provide customer support
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Meet legal requirements
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Resolve disputes
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Improve our services
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any website they visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any modifications will be posted on this page along with the updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
The Ordinary PK
📍 Canal Burg, Lahore, Punjab, Pakistan
📞 0333-6568507
🌐 https://theordinarypk.pk
By using this website, you acknowledge and agree to this Privacy Policy.