FAQs
Are you an official distributor of The Ordinary?
No. We are not an authorized or official distributor ofDECIEM.
We independently source our products from Deciem and its listed official retailers around the world and make all Limited editions and latest launches available to Pakistani Customers.
Are your products original?
Yes. All products sold on our website are 100% original and sourced through Deceiem and its trusted international authorized retailers. We do not deal in replicas or counterfeit items.
Why should I trust your products?
We understand that counterfeit skincare is common in Pakistan. That’s why:
- We only source from Deciem and its verified international retailers without involving any third party in between to maintain transparency
- We maintain strict quality checks and procure fortnightly to ensure fresh stock availability
- We do not make false claims like “official partner”
Why are your prices different from international websites?
Prices may vary due to:
- Import costs
- Currency fluctuations
- Logistics and handling
- Limited availability in Pakistan
Is this website affiliated with DECIEM or The Ordinary?
No. This website is an independent reseller and is not affiliated, associated, authorized, or endorsed by DECIEM or The Ordinary brand.
Trademark Disclaimer
All product names, trademarks, and brands are property of their respective owners. They are used for identification purposes only.
Why is The Ordinary not officially available in Pakistan?
Currently, there is no official retail presence, which is why customers rely on trusted independent sellers.
Any website claiming to be official partner of The Ordinary in Pakistan is a SCAM.